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Netgear PMB0S11-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year View larger

Netgear PMB0S11-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year

PMB0S11-10000S

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Netgear PMB0S11-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year
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$10.90

Detailed Specifications

Netgear PMB0S11-10000S ProSUPPORT OnCall 24x7 Tech Support 1 Year

Overview :

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package, providing a comprehensive assistance framework via phone, chat, and email to address all your technical challenges. Additionally, NETGEAR proactively alerts you about any newly released firmware updates, ensuring you can plan in advance, download, and upgrade at your earliest convenience.With an OnCall 24x7 Tech Support contract, customers gain access to a dedicated ProSUPPORT subscriber phone number, offering high-priority service with a response or call-back time of less than four hours. Technical support requests benefit from a prioritized escalation process, emphasizing swift issue resolution.It's important to note that OnCall 24x7 Tech Support contract purchases are non-refundable, underscoring NETGEAR's commitment to delivering unwavering, high-quality technical support services. Rely on NETGEAR to provide a reliable and responsive support system for your network infrastructure needs.

 Specifications:

AttributeSpecification
Part Number PMB0S11-10000S
Product Name Netgear ProSUPPORT OnCall 24x7 Tech Support - 1 Year
Service Type Technical Support
Service Duration 1 Year
Support Availability 24x7 (24 hours a day, 7 days a week)
Coverage - Includes telephone and online support
- Global support coverage
Supported Products Netgear Business products, including switches, wireless access points, routers, and storage products
Scope of Support - Installation guidance
- Configuration support
- Troubleshooting assistance
- Product replacement recommendations
- Firmware updates and upgrades
Response Time Immediate access to technical experts
Contact Methods - Phone
- Email
- Online Chat
Languages Supported Multi-lingual support based on region
Hardware Support - Remote diagnostics
- Configuration assistance
Firmware & Software Support - Firmware upgrades and patches
- Configuration guidance
Proactive Support Monitoring alerts and updates
Renewal Option Yes, annual renewal available
Special Features - 24x7 access to support
- Access to priority technical assistance
- Optional hardware replacement services
Use Case Best for businesses requiring immediate response and resolution for mission-critical networks
Warranty Does not extend hardware warranty but works alongside standard Netgear warranty services

  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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