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NETGEAR enhances your initial 90-day technical support through the OnCall 24x7 Tech Support package, offering assistance via phone, chat, and email to swiftly address your technical challenges. Additionally, proactive alerts about newly released firmware updates ensure you can plan, download, and upgrade conveniently.With an OnCall 24x7 Tech Support contract, customers gain access to a dedicated ProSUPPORT subscriber phone number for high-priority service, featuring a response or call-back time of less than four hours. Technical support requests receive expedited escalation for efficient issue resolution.The Netgear PMB0331-10000S ProSUPPORT OnCall 24x7 Tech Support service offers three years of uninterrupted, round-the-clock technical support, ensuring that your business stays up and running without any hiccups. This service provides immediate access to Netgear’s expert support team, helping to resolve issues quickly and efficiently. Whether it's troubleshooting, configuration assistance, or advanced technical support, this service is designed to keep your network operations smooth and minimize downtime. Ideal for businesses that require dependable technical assistance at any time of the day, this ProSUPPORT package offers peace of mind by delivering expert help exactly when you need it.
Specification | Details |
---|---|
Product Type | OnCall 24x7 Tech Support |
Service Duration | 3 Years |
Coverage Hours | 24x7 |
Support Access | Phone, Email, Online |
Response Time | Immediate (within minutes) |
Service Level Agreement (SLA) | Priority access to technical support engineers |
Eligibility | Applicable to Netgear products |
Part Number | PMB0331-10000S |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per
the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following
details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net